FAQ

Welcome to the RM Cart FAQ page. Here you’ll find quick answers to your questions about our products, services, and policies.

 We’re here to ensure your shopping experience is easy and straightforward. If further assistance is needed, please reach out to contact@rm-cart.com.

General Questions

  1. What products does RM Cart offer?
    We specialize in high-quality golf cart parts and accessories, including wheels, tires, lift kits, seat kits, windshields, light kits, steering wheels, and more.
  2. Why should I choose RM Cart for my golf cart needs?
    RM Cart offer durable, stylish, and functional products at competitive prices, ensuring you get the best value for your investment.
  3. Do your products fit all major brands of golf carts?
    Yes, we provide parts and accessories compatible with popular golf cart brands like Club Car, EZGO, and Yamaha.
  4. Can I customize my cart with RM Cart products?
    Absolutely! Whether you’re replacing tires or doing a full customization, RM Cart provides everything you need to personalize your golf cart.
  5. Is it easy to install RM Cart products?
    Yes, our products are designed for easy installation, so you can quickly get your golf cart back on the road or course.

    6. Product Specific Questions

  6. What sizes of wheels and tires are available?
    We offer a range of sizes, including 8”, 10”, 12”, 14”, and 15” wheels and tires.
  7. Are your tires suitable for all terrains?
    Yes, our tires are designed to provide excellent traction on various surfaces, including grass, gravel, and pavement.
  8. What lift kits do you offer?
    We provide lift kits compatible with Club Car, EZGO, and Yamaha golf carts, designed to enhance your cart’s performance and appearance.
  9. Do you offer replacement batteries and cables?
    We do offer high-quality battery cables. Unfortunately, we do not offer batteries at this time.
  10. How can I enhance the look of my golf cart?
    You can enhance your cart’s aesthetics with our stylish wheels, light kits, and steering wheels.

    11. Durability and Performance

  11. How durable are RM Cart products?
    Our products are built to withstand tough conditions, offering exceptional durability and long-lasting performance.
  12. Will your tires last a long time?
    Yes, our tires are engineered to resist punctures, wear, and tear, ensuring extended life and saving you money over time.
  13. How does your steering wheel improve the driving experience?
    Our steering wheels are designed for comfort and control, making your golfcart easier and more enjoyable to drive.
  14. What makes your fender flares stand out?
    Our fender flares not only protect your cart from debris but also add a stylish touch to its appearance. Stainless steel hardware is also available for an even more secure fit.
  15. How do RM Cart seat kits improve comfort?
    Our seat kits are designed with high-quality materials for enhanced comfort and durability during your rides.

    16. Shipping and Orders

  16. How long does shipping take?
    We offer quick shipping, and most orders are processed and shipped within a few business days.
  17. Can I track my order?
    Yes, once your order is shipped, you will receive a tracking number to monitor its progress.
  18. Do you ship internationally?
    Currently, we only ship within the United States. We are working on expanding our shipping options.
  19. What if I receive the wrong item?
    If you receive an incorrect item, please contact our customer service, and we will promptly rectify the issue.
  20. Can I return or exchange a product?
    Yes, we offer a hassle-free return and exchange policy. Please refer to our return policy for more details.

    21. Pricing and Value

  21. Are your products affordable?
    We strive to offer high-quality products at competitive prices, ensuring you get the best value for your money.
  22. What payment methods do you accept?
    We accept all major credit cards, PayPal, and other secure payment methods.
  23. Are there any hidden fees?
    No, we believe in transparency, so there are no hidden fees. The price you see is the price you pay.
  24. Can I apply a coupon code after placing an order?
    Unfortunately, coupon codes must be applied at the time of purchase. Please ensure you enter the code before completing your order.

    25. Customer Support

  25. How can I contact RM Cart customer support?
    You can reach our customer support team via email, and we will be happy to assist you with any inquiries.
  26. What if I need help choosing the right product?
    Our knowledgeable customer support team is here to help. Feel free to contact us for personalized recommendations.
  27. Do you offer installation guides?
    Yes, we provide detailed installation guides with most of our products.
  28. What is your warranty policy?
    We offer a warranty on all our products to guarantee quality and performance. Please refer to our warranty page for specific details.
  29. Can I cancel my order after it’s been placed?
    Orders can be canceled within 24 hours of placement. Please contact us immediately if you need to cancel your order.